Gary Kasparov became the youngest ever undisputed World Chess Champion in 1985 at age 22 . He was very successful from other grandmasters at that time because he was so different than most of them about how he handles the match results. He did 2 things differently, 1. whenever he loses a match, he analyzes the match, not about the move which made him to lose the match like "Pawn taking bishop" etc, but he will look into this decision-making process how he arrived at that move. Looking at a particular move and analyze is called output thinking but looking at the decision-making process which product that output is called system thinking. He analyzes about what did in that match, how he prepared for that match, what was his mental model when he played the match so that he can understand the flaw in his decision-making process and correct them. if he would have fixed the one most which made him lost he can only avoid that output in future, but he fixes the flaw ...
On Saturday morning I called a AAA as my car didn't start suspecting the batter problem, they sent the Battery services person. He checked that alternator was the problem, he said that he would call AAA to send the towing truck (not counting battery service as service call). Tow truck driver came down to my location and started towed my card in to his truck, in mean time i called my Nissan service center, Me: Can i drop my vehicle now for the alternator problem? Service center Rep: sure sir, considering the volume of services today we couldn't get your car done today... Me: Oh OK, will i have to come tomorrow to pick the car or only on Monday Service Center Rep: We will try but if not today it will be only on Monday Tow truck driver hearing this conversation in mean time, Tow truck driver: why don't I drop you car in the service station so you don't need to drive up and down, then waste your gas.. Me: Oh is it, are you OK...